Marketing and Admissions Simon Pride, Head of Recruitment and Marketing, Arts University Bournemouth Marketing and Admissions Simon Pride, Head of Recruitment and Marketing, Arts University Bournemouth

Webinar: AI - Short Term Recruitment Win or Long-Term Salvation for Higher Education?

AI has the potential to help turn the tide by inspiring the next generation to make more informed decisions about their educational and career journeys. Simon Pride argues that marketers need to resist the short-term recruitment pressure and instead focus attention upstream.

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Student Experience & Satisfaction Ioana Enany, Head of Student Conduct and Compliance, St George's University of London Student Experience & Satisfaction Ioana Enany, Head of Student Conduct and Compliance, St George's University of London

Webinar: A Toolkit for Investigations of Student Sexual Misconduct

Examine new approaches to responses on student sexual misconduct and explore key learning points from the toolkit, as well as ideas on training those involved in investigations.

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Student Experience & Satisfaction Haylee Fuller, Head of Appeals Complaints & Conduct Office, Queen Mary University of London Student Experience & Satisfaction Haylee Fuller, Head of Appeals Complaints & Conduct Office, Queen Mary University of London

Webinar: Unprecedented Demand and Limited Resources - Enhancing Internal Processes on Complex Case Management

What does an efficient and responsive case management team look like when handling growing volumes of complex cases? This session explores practical approaches on team structure, management, student engagement and reporting.

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Student Experience & Satisfaction Barry McHale and Rebecca Abraham, Office of the Independent Adjudicator for Higher Education Student Experience & Satisfaction Barry McHale and Rebecca Abraham, Office of the Independent Adjudicator for Higher Education

Webinar: 5 Action Points for Your Complaints Team - Lessons from OIA Cases

Walk through a series of OIA case summaries, examine the core reasons for escalation, how complaint management could have been enhanced and core solutions on complaint resolution.

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Student Experience & Satisfaction Dr Gary Jones, Director of Academic Engagement and Retention, University of Winchester Student Experience & Satisfaction Dr Gary Jones, Director of Academic Engagement and Retention, University of Winchester

Personal Academic Tutoring: An Intervention to Improve Retention Rates at the University of Winchester

Retention is a key priority for universities, and personal academic tutoring is just one tool that institutions can use to tackle this challenge. This article gives a concise insight into personal academic tutoring at The University of Winchester along with future developments.

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Higher and Degree Apprenticeships Baroness Ruby McGregor-Smith, Chair of the Institute for Apprenticeships and Technical Education (IfATE) Higher and Degree Apprenticeships Baroness Ruby McGregor-Smith, Chair of the Institute for Apprenticeships and Technical Education (IfATE)

Enhancing the Value and Impact of the Apprenticeship System: The View from the IfATE

The chair of IfATE, the government agency that delivers apprenticeships, reflects on major quality improvements to the programme and the successful expansion of earning and learning to degree level.

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Marketing and Admissions Amy Mollet, Head of Social Media and AV, University of Cambridge Marketing and Admissions Amy Mollet, Head of Social Media and AV, University of Cambridge

Webinar: Harnessing Generative AI Tools Safely, Ethically and Effectively in Marketing and Communications – Insights from the University of Cambridge AI Working Group

Discover how you can use generative AI safely, ethically and effectively in marketing and communications with insights from the University of Cambridge’s AI Working Group.

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Marketing and Admissions Sally Crocombe, Associate Director Student Recruitment, Marketing and Events, University of Southampton Marketing and Admissions Sally Crocombe, Associate Director Student Recruitment, Marketing and Events, University of Southampton

Webinar: Harnessing AI to Generate Student Recruitment Content – Setting up a Governance Framework for your Team

The University of Southampton is currently in the early stages of a project testing the impact of using AI to generate student recruitment content. This session covers how the project framework was established, including stakeholder engagement, scoping, governance and the launch phase.

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Widening Participation Jon Datta, Deputy Head of Widening Participation, University of Cambridge Widening Participation Jon Datta, Deputy Head of Widening Participation, University of Cambridge

Empowering Equity in Higher Education: The Imperative of Professionalisation and CPD in Widening Participation

Jon Datta explores the need for dedicated professionalisation programmes in Widening Participation in Higher Education and the need for a dedicated careers strategy.

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